Shannon was a wonder and a blessing! Our cruise trip was original planned /booked in early 2020 before COVID. She would check in with us periodically and once Disney travel restrictions were revised, Shannon immediately let us know what was available and requirements that was needed for us to have a safe cruise trip. Shannon was attentive to all our COVID questions for our cruise and what we would expect once we arrived at the cruise terminal. She help greatly in making this COVID trip less stressful for us.
Our November 2021 - 7 days to Virgin Island and Castaway Cay cruise was wonderful - Shannon had prepared us well in what to expect and with her guidance we had no issues in boarding the Disney Fantasy. Social distancing was practice and CDC guidelines were followed by all Disney crew on board. Even with all the changes on the cruise ship - our trip was overall very relaxing and much need vacation time. I did miss dining with other passengers because of the social distance.
Tina
Crosby, TX
Excellent service. In Dec.2021 I fell and broke my femur 1 day before a 2 week cruise. Dana took care of all shipboard details also all insurance details. I received my full remibursements before I left rehab. She was fabulous. This Oct I fell while onboard and broke a bone in my shoulder She is again handling all details. I have another cruise booked with her and expect to make this cruise memorable because of Dana.
Kiki
Bonita Springs
I have used Carla for over 20 years. She is very thorough, knowledgeable, and interested in helping. Carla belongs on the top of my list of travel agents.
Larry
New york city, N.Y.