Quick to respond to my many requests. Made many extra arrangements. Great knowledge of cruise details.
Kiki
Bonita Springs, Florida.
I can't say enough about how professional and dedicated Lori was in making sure our trip to Punta Cana was a success. Initially Lori helped us confirm a pre-pandemic Delta Vacation voucher was still good and could be used. Next she provided us with a detailed quote for the flights, hotel accommodations, travel insurance and transportation to and from the resort. Everything was laid out as we had requested.
Lori made sure we were aware of the deposit required and when the remaining balance needed to be paid. She sent out reminders when our flight schedule changed and that we needed to complete required travel documents to enter and leave the Dominican Republic prior to our departure.
Before our trip Lori sent out a message for us to "have a great time". When we returned, she sent a "welcome back" message. It was reassuring to know during this entire period we had someone watching out for us to insure we had A Trip to Remember.
We'll be
JGM61
Sioux Falls, SD
Connie was fabulous! She was attentive to our needs and had everything booked for our honeymoon promptly! She not only helped us coordinate our stay and excursions, but she provided recommendations based on her own personal experience. She is very knowledgeable and we cannot wait to use her for our next vacation.
Bailey
Charleston, SC