I can't say enough about how professional and dedicated Lori was in making sure our trip to Punta Cana was a success. Initially Lori helped us confirm a pre-pandemic Delta Vacation voucher was still good and could be used. Next she provided us with a detailed quote for the flights, hotel accommodations, travel insurance and transportation to and from the resort. Everything was laid out as we had requested.
Lori made sure we were aware of the deposit required and when the remaining balance needed to be paid. She sent out reminders when our flight schedule changed and that we needed to complete required travel documents to enter and leave the Dominican Republic prior to our departure.
Before our trip Lori sent out a message for us to "have a great time". When we returned, she sent a "welcome back" message. It was reassuring to know during this entire period we had someone watching out for us to insure we had A Trip to Remember.
We'll be
JGM61
Sioux Falls, SD
Jeane was extremely helpful! Everything went perfectly and was very fun and convenient!
ThomasL
Birmingham
We’ve had the pleasure of working with Galyna for 13 years and nine different cruises. She is always extremely helpful when planning a new cruise and helps work through all the options with well-informed recommendations. Any time we’ve ran into a problem or needed to make a change after the cruise was booked, Galyna was always quick to respond and more than willing to help us resolve the issue. Working with Galayna is always a pleasurable part of our cruise planning experience!
Shannon & Candace Mason
Grand Bay, Alabama